Last update: March 2020
We collect information that allows us to personalize our communications and services to commercial brands, associations, content marketing professionals and non-profit organizations.
We store information about our list subscribers and those people who have completed forms or other inquiries via our service forums and support desk solutions.
Typically all tools have automatic options to be removed from a list or system that provides some type of email update, and we’re always available to check each of our main system to confirm a person or email has been removed. Any person in our marketing systems, career applicant tracking should be over the age of 16.
Collection and use of your information
The information provided to us and collected about user activity is used to make our communications more relevant to specific needs.
We collect basic information about our customers and potential customers or end users.
Information we collect
Information provided to us via forms, email, phone, or letter may contain notes stored in a customer database system Active Campaign CRM listed below.
Typical collection includes basic identity information
Company / Publication
Interest in our services
Information we collect through your use of our products
When you use any of our websites we collect information that helps us to deliver the proper user experience, including personalization when appropriate. This may be as simple as personalization of an email such as, Hello %Firstname%, or more specific such as sending a specific email based on interest in a specific service such as digital newsletters. Information is collected from:
Web page visits
Information we receive from third parties
Some third parties assist us in locating a match for social media data, address, phone or other information that provides a channel of communication a human may take to reach out for engagement or to make an introduction.
Information we do not track
We do not track or collect race, religion, ethnicity, or political positions.
Our solution partners and specific brand site policies
Public Service Website – Content Foundation for a project to produce media summaries of major disaster coverage and highlight media coverage by news and journalism organizations.
Information we share with our partners
In some instances, we disclose personal information to third parties or when we are required to do so by contract or law. “Third parties” include agents, subcontractors, sponsors and other associated organizations. An example may be a firm hired to perform follow up phone calls to extend webinar invitations to persons who have shown interest in our solutions in the past.
We expect all partners to contractually confirm that information we share remain exclusive to our company outreach or customer service purposes. All partners are responsible for their own data handling and privacy policies.
Retaining and storing your information
We retain information for all active subscribers, list participants, prospects, and customers. When a contact becomes inactive we may retain the contact information for several years yet we perform annual deletions of all contact that have not shown continued interest (not opened an email, not active support requests, no active orders) and typically remove these contacts annually.
Keeping your information safe
We take information security seriously and do not allow staff or development team members to store or retain databases or lists locally outside of our normal data hosting vendors platforms.
Individuals under 16 years of age:
We do not intentionally, or knowingly, process personal information from individuals under the age of 16.
California Consumer Privacy Act (CCPA)
We may share your details with selected 3rd parties, where you have opted in for us to do so. If you change your mind at anytime you can opt out of the sale of personal data by using this link
What is a Cookie?
A Cookie is a file that the browser remembers and shares back to the software running the website. Cookies expire and you may also clear cookies from your browser. Certain settings on your browser may even block cookies completely. Session Cookies – are temporary and are removed when you close your browser. Persistent Cookies – stay until an expiration date (typically 7, 30, or 90 days) or until deleted.
While each browser has a slightly different menu path or steps to remove cookies, here’s how to remove cookies on a chrome browser:
We recommend you use the incognito or private browser mode if you’d like to avoid cookies.
Clearing cache and cookies may also mean that your browser and device will need to re-download web page data. More on clearing cache and cookies: https://support.google.com/accounts/answer/32050
Types of cookies we use
Essential – These provide access and require you log in again if they are cleared for a particular section of the site.
Functional – These cookies remember settings including accessibility adjustments or prevent us from showing you a similar message you’ve already been shown on another page. If you’ve completed a form on our site and opted-in, you’ve acknowledged that cookies and other audience identification tools like tracking pixels or tags allow us to determine what pages are viewed and links are clicked. This includes email opens and visits from our email communications.
Analytics – These cookies tell us what type of device you are using and where approximately you are viewing our site, typically down to a city level detail when we review countries and visitors. They tell us how many people total viewed pages on the site and what site referred the visitor to us.
Advertising – these cookies record site visit activity and impressions for certain ads that may actually be ads using behavioral targeting and thus triggering an ad from an advertisers because of some other website you visited or linked you clicked. We use Google Ads for our advertising management systems.
Opt-out of Cookies
The reference links above show how to remove cookies. To opt-out of cookies, we recommend private browsing and to select “No” for any section of the site that provides additional opt-in preferences on our sites.
European Union: https://www.youronlinechoices.eu/
United States: https://optout.aboutads.info/
Google Opt-Out: https://www.google.com/settings/ads
To suggest an edit or modification to this policy please use the contact us information below. This policy may be modified or changed anytime and changes to the functionality of our site or other vendors who may have access to data will be updated.
To contact us:
Can we assist you in any other way relevant to the functions of these sites?
Please register as a client for a help desk account here and just let us know how we can help you. https://helpdesk.publishdigital.com/#signup There is no cost for a general inquiry and we are happy to remove and delete your date on any site upon request and after replying to your service ticket if that is your request.